- Headquarters
- Redwood City, California
- Employees
- 11–50
- Founded
- 2017
- Business Model
- B2B
- Website
- airkit.ai
- Total Funding
- $68.0M
- Last Round
- $40.0M Series BMay 2021
About
Airkit.ai was a generative AI customer service platform providing fully customizable, autonomous AI agents designed to answer 90%+ of customer questions instantly. Built for e-commerce brands, its low-code tools enabled teams to deploy digital service agents without engineering resources. The company was acquired by Salesforce in October 2023 and integrated into Service Cloud.
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