How much funding has Ada raised?

Ada has raised $222.3M in total funding, most recently a Grant round.

Who are Ada's investors?

Ada's investors include Leaps by Bayer, Spark Capital, June Fund, Accel, Tiger Global, FirstMark Capital.

Where is Ada headquartered?

Ada is headquartered in Toronto, Ontario, Canada.

What industry is Ada in?

Ada operates in Artificial Intelligence, SaaS.

Ada

AI customer service trusted by enterprises

Toronto, Canada · Founded 2016 · $222.3M raised

Artificial Intelligence

SaaS

Headquarters: Toronto, Ontario
Employees: 201–500
Founded: 2016
Business Model: B2B

Website: ada.cx
Total Funding: $222.3M
Last Round: $1.8M GrantMar 2025
Rounds: 4

About

Ada is an AI-native customer service platform on a mission to make customer experience extraordinary for everyone. The platform deploys AI agents that autonomously resolve customer conversations across every channel—messaging, voice, and email—in 85+ countries and multiple languages. Ada's ACX (AI Customer Experience) operating model includes the ACX Platform for deploying and continuously improving AI agents, the ACX Practice for guided implementation, and ACX Experts for ongoing optimization. Customers including Square, Pinterest, YETI, and Monday.com use Ada to achieve high automated resolution rates, reduce average handle time, and deliver personalized experiences at scale. Founded in 2016, Ada has powered more than 4 billion customer interactions globally.

Summary

Ada is an Artificial Intelligence company based in Toronto, Canada, founded in 2016. It has raised $222.3M in total across 4 rounds, most recently a $1.8M Grant round in Mar 2025. Investors include Leaps by Bayer, Spark Capital and June Fund.

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