Monitor every call. Improve every interaction.
Voyc is an AI-powered conversation intelligence and compliance monitoring platform for contact centres. By automatically transcribing and analyzing 100% of customer interactions, Voyc helps regulated businesses in financial services and insurance ensure agent compliance, identify coaching opportunities, and improve customer experience. Founded in Cape Town in 2018 by UCT Engineering graduates Matthew Westaway and Lethabo Motsoaledi, Voyc serves contact centres across South Africa, the UK, and the Netherlands.
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