
Where amazing customer experiences are built
Twilio is a customer engagement platform that combines cloud communications APIs, a customer data platform, and AI orchestration tools to help businesses build personalized digital experiences at scale. Founded in 2008 to bring telecommunications to the cloud, Twilio enables over 392,000 customers across 180+ countries to integrate SMS, voice, video, email, and WhatsApp messaging into their applications via simple REST APIs. Its platform spans communications (messaging, voice, email, verification) and customer data (Segment CDP, unified profiles, audience segmentation) — giving businesses the full stack needed to deliver contextual, real-time engagement across every channel their customers use.
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Dec 2011
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