Thread Invest
The AI Service Desk for MSPs
New York, United States · Founded 2019 · $18.0M raised
- Headquarters
- New York, New York
- Employees
- 51–200
- Founded
- 2019
- Business Model
- B2B
- Website
- getthread.com
- Total Funding
- $18.0M
- Last Round
- $18.0M Venture RoundApr 2026
- Rounds
- 1
About
Thread is an AI service desk built for managed service providers (MSPs), combining real-time chat, unified inbox, workflow automation, and AI agents. Its Service Intelligence layer captures every ticket, call, and interaction to automate triage, routing, documentation, and resolution—transforming reactive support into proactive, AI-native service delivery. Founded in 2019 by Mark Alayev and Matthew Linn, Thread has raised $30M total.
Summary
Thread Invest is a Fintech company based in New York, United States, founded in 2019. It has raised $18.0M in total across 1 round, most recently a $18.0M Venture Round round in Apr 2026. Investors include Susquehanna Growth Equity.
Tech & App Stack
6 technologies & apps tracked
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Funding History
Apr 2026
Investors
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