Thread Invest

The AI Service Desk for MSPs

New York, United States · Founded 2019 · $18.0M raised

Headquarters
New York, New York
Employees
51–200
Founded
2019
Business Model
B2B
Total Funding
$18.0M
Last Round
$18.0M Venture RoundApr 2026
Rounds
1

About

Thread is an AI service desk built for managed service providers (MSPs), combining real-time chat, unified inbox, workflow automation, and AI agents. Its Service Intelligence layer captures every ticket, call, and interaction to automate triage, routing, documentation, and resolution—transforming reactive support into proactive, AI-native service delivery. Founded in 2019 by Mark Alayev and Matthew Linn, Thread has raised $30M total.

Summary

Thread Invest is a Fintech company based in New York, United States, founded in 2019. It has raised $18.0M in total across 1 round, most recently a $18.0M Venture Round round in Apr 2026. Investors include Susquehanna Growth Equity.

Tech & App Stack

2 technologies & apps tracked

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Funding History

Venture RoundGrowth RoundApr 2026
$18.0M

Investors

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