Sorry As A Service

Acquired

Turn unhappy customers into happy revenue.

Tallinn, Estonia · Founded 2015

Headquarters
Tallinn
Employees
11–50
Founded
2015
Business Model
B2B

About

Sorry as a Service is a B2B customer retention platform that enables businesses to send personalized physical apologies and delights to customers via postal mail, triggered at a touch of a button. The platform helps companies minimize reputational damage from service failures, express their human side, and convert unhappy customers into loyal revenue-generating ones. Founded at the Garage48 hackathon in Estonia in 2014, the team spans London, Tallinn, Riga, and Paris, and won the Techstars London accelerator.

Summary

Sorry As A Service is a SaaS company based in Tallinn, Estonia, founded in 2015.

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