AI-powered self-service that resolves customer issues instantly
Solvvy was a conversational AI and self-service automation platform for customer support. Its technology enabled consumers to resolve issues instantly through natural language interactions without waiting for human agents, while also providing agent-assist tools to boost live agent productivity. Solvvy served enterprise customers across e-commerce, SaaS, and consumer verticals. In 2022, Solvvy was acquired by Zoom Video Communications and its technology was integrated into Zoom's contact center and virtual agent offerings as Zoom Virtual Agent.
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Dec 2016
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