Send4 Tecnologia

Send4 Tecnologia (now operating as Aftersale / Confi.Aftersale) is Brazil's leading post-purchase and reverse logistics platform for e-commerce. Founded in 2017 in Curitiba, it started as a parcel delivery pickup-point network before pivoting to its core product: automated exchanges, returns, and post-sale management. The platform handles delivery tracking, return authorization, refunds, retention flows, and upsell triggers. Serving 400+ clients including Samsung, Tramontina, and Britania, it became part of the Confi ecosystem in 2021-22 and has processed over 2 million post-sale experiences.