Panviva
Governed Knowledge for the Moment of Need
Camberwell, Australia · Founded 1996 · $4.2M raised
- Headquarters
- Camberwell
- Employees
- 51–200
- Founded
- 1996
- Business Model
- B2B
- Website
- panviva.com
- Total Funding
- $4.2M
- Last Round
- $4.2M Series AApr 2013
- Rounds
- 2
About
Panviva (now operating as Upland Panviva under Upland Software) is a cloud-based knowledge management platform purpose-built for contact centers and enterprise customer service operations in highly regulated industries. The platform delivers contextual, governed guidance to agents at their moment of need—directly within their workflow—reducing average handle times, cutting process errors, and slashing agent training time by up to 50–75%. By providing a single source of truth that feeds web portals, chatbots, CRMs, and self-service channels, Panviva enables organizations to deliver consistent omnichannel customer experiences while maintaining compliance. Founded in 1996 in Camberwell, Victoria, Australia by Ted Gannan, the company was acquired by Upland Software in 2021.
Summary
Panviva is a SaaS company based in Camberwell, Australia, founded in 1996. It has raised $4.2M in total across 2 rounds, most recently a $4.2M Series A round in Apr 2013. Investors include SBI Ven Capital, MDI Ventures and Telstra Ventures.
Tech & App Stack
4 technologies & apps tracked
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Funding History
Apr 2013
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Investors
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