New Voice Media
AcquiredCloud contact center technology that helps businesses serve better and sell more
Basingstoke, United Kingdom · Founded 2000 · $73.5M raised
- Headquarters
- Basingstoke
- Employees
- 201–500
- Founded
- 2000
- Business Model
- B2B
- Total Funding
- $73.5M
- Last Round
- $30.0M Series DSep 2013
- Rounds
- 5
- Acquired by
- VonageSep 2018
About
NewVoiceMedia was a UK-founded cloud contact center platform established in 2000 that enabled businesses to improve customer experiences through flexible, cloud-based call center technology. Its platform integrated seamlessly with CRM systems—particularly Salesforce—giving agents real-time access to customer data across all communication channels without requiring expensive on-premises hardware. The company grew to serve enterprises globally and was acquired by Vonage in 2018 for $350 million, subsequently rebranded as Vonage Contact Center. NewVoiceMedia was headquartered in Basingstoke, UK, and backed by investors including Notion Capital, MMC Ventures, and Bessemer Venture Partners.
Summary
New Voice Media is a SaaS company based in Basingstoke, United Kingdom, founded in 2000. It has raised $73.5M in total across 5 rounds, most recently a $30.0M Series D round in Sep 2013. Investors include Eden Global Partners, Bessemer VP and BGF.
Funding History
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Sep 2018
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Investors
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