Mascotte Health

Mascotte Health is a virtual front-desk and back-office operations service for veterinary clinics, providing dedicated remote veterinary CSRs and vet techs who handle phone calls, appointment scheduling, inbox management, prescription refills, lab follow-ups, and clinical care coordination. Unlike call center models, each Mascotteer is assigned exclusively to one practice, trained on that clinic's SOPs, workflows, and client relationships. The company serves modern vet clinics seeking to reduce administrative burden on in-house staff while maintaining seamless client experience.