Lucidya
AI-Native CXM Platform Built For The Arab World.
Jeddah, Saudi Arabia · Founded 2016 · $37.1M raised
- Headquarters
- Jeddah
- Employees
- 201–500
- Founded
- 2016
- Business Model
- B2B
- Website
- lucidya.com
- Total Funding
- $37.1M
- Last Round
- $30.0M Series BJul 2025
- Rounds
- 3
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
Lucidya is an AI-native unified customer experience management (CXM) platform built specifically for the Arab world. Founded in Jeddah, Saudi Arabia in 2016, Lucidya's proprietary AI engine understands 15 distinct Arabic dialects—from Khaliji to Maghrebi—enabling enterprises, governments, and SMEs to monitor social media conversations, analyze sentiment, engage customers, and extract actionable CX insights in real time. The platform connects customer-facing channels including social media, digital media, surveys, and support into a single intelligence system. Lucidya serves organizations across the MENA region and has grown to 201-500 employees.
Summary
Lucidya is a Data & Analytics company based in Jeddah, Saudi Arabia, founded in 2016. It has raised $37.1M in total across 3 rounds, most recently a $30.0M Series B round in Jul 2025. Investors include Rua Growth Fund, Impact46 and Monsha'at (Small and Medium Enterprises General Authority).
Tech & App Stack
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Funding History
Jul 2025
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Funding: Seed through Series B. Amounts, valuations, and investors where available.
Investors
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