Loop Returns
The operations platform built for retention
Columbus, United States · Founded 2017 · $75.0M raised
- Headquarters
- Columbus, Ohio
- Employees
- 201–500
- Founded
- 2017
- Business Model
- B2B
- Total Funding
- $75.0M
- Last Round
- $65.0M Series BJul 2021
- Rounds
- 2
About
Loop is an AI-powered commerce operations platform that unites order tracking, returns, exchanges, shipping, and fraud prevention into a single connected suite for ecommerce brands. Originally built for Shopify merchants, Loop has expanded to all platforms and serves over 5,000 brands — including Brooklinen, Reebok, and Princess Polly — helping them retain revenue, protect margins, and improve customer loyalty. Its network draws on data from 200M+ shoppers and 1K+ carriers to automate decisions and optimize policies at scale.
Summary
Loop Returns is an E-Commerce company based in Columbus, United States, founded in 2017. It has raised $75.0M in total across 2 rounds, most recently a $65.0M Series B round in Jul 2021. Investors include CRV (Charles River) and FirstMark Capital.
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Funding History
Jul 2021
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Full funding history, per-round amounts, and investor participation.
Investors
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