If Returns

iF returns (formerly iF Lastmile), founded in 2020 and headquartered in Madrid, Spain, is a European SaaS platform that helps e-commerce and DTC brands in fashion, luxury, electronics, homeware, and sports turn returns into exchanges, cross-sells, and retained revenue instead of lost sales. Its AI-driven platform automates customized returns portals, refund-reduction strategies, and reverse logistics through 100+ carrier integrations and 200,000+ collection points, delivering results such as over 80 NPS, 40%+ refund reduction, 16% net upselling, and 60% faster restocking for clients including Velasca. The company has grown to a 30+ person team across four countries and is backed by industrial and VC investors including K Fund.