DigitalGenius
The AI Agent built for Ecommerce
New York · $14.8M raised
- Headquarters
- New York
- Employees
- 51–200
- Business Model
- B2B
- Website
- digitalgenius.com
- Total Funding
- $14.8M
- Last Round
- $14.8M Series ADec 2017
- Rounds
- 1
About
DigitalGenius is an AI agent platform purpose-built for ecommerce customer experience. The platform combines conversational AI, visual AI for warranty and product defect detection, and generative AI powered by OpenAI to fully resolve pre- and post-purchase customer queries without human intervention. Deep integrations with shipping carriers, ecommerce platforms, ERPs, and payment providers allow the agent to autonomously process refunds, generate return labels, investigate lost packages, and recommend products. Customers including On Running and other global brands report 90%+ automation rates and significant reductions in customer wait times.
Summary
DigitalGenius is an Artificial Intelligence company based in New York. It has raised $14.8M in total across 1 round, most recently a $14.8M Series A round in Dec 2017.
Tech & App Stack
2 technologies & apps tracked
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Funding History
Dec 2017
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