Decagon
The AI concierge for every customer.
San Francisco, United States · Founded 2023 · $481.0M raised
- Headquarters
- San Francisco, California
- Employees
- 51–200
- Founded
- 2023
- Business Model
- B2B
- Website
- decagon.ai
- Total Funding
- $481.0M
- Last Round
- $250.0M Series DJan 2026
- Rounds
- 5
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 6 funding rounds and 8 investors for this company. The full record is or through the API.
About
Decagon is an enterprise AI platform for customer support that deploys intelligent agents across voice, chat, and email channels using OpenAI's GPT-4 and o1 models. It serves enterprises including Duolingo, Chime, and ClassPass, achieving 70-95% deflection rates, and recently raised $250M at a $4.5B valuation.
Summary
Decagon is an Artificial Intelligence company based in San Francisco, United States, founded in 2023. It has raised $481.0M in total across 5 rounds, most recently a $250.0M Series D round in Jan 2026. Investors include Andreessen Horowitz, Accel and Bain Capital Ventures.
Tech & App Stack
18 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
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Funding History
Mar 2026
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Funding: Series A through Series D. Amounts, valuations, and investors where available.
Investors
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