Cresta
The Unified Platform for Human and AI Agents.
- Headquarters
- San Francisco Bay Area, California
- Employees
- 201–500
- Founded
- 2017
- Business Model
- B2B
- Website
- cresta.com
- Total Funding
- $125.0M
- Valuation
- $1.6BMar 2022
- Last Round
- $125.0M Series DNov 2024
About
Cresta is an enterprise-grade generative AI platform purpose-built for contact centers, delivering real-time agent assist, AI agents, and conversation intelligence trained on each customer's own data. Its products — AI Agent, Agent Assist, and Conversation Intelligence — help sales, customer care, and collections teams reduce costs, increase revenue, and improve performance. Fortune 500 companies use Cresta to drive measurable business outcomes across voice and digital channels.