Generative & conversational AI powered customer service agents
Cognigy is a global leader in conversational AI, powering enterprise AI agents for customer service automation across voice, chat, and messaging. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Conversational AI, it serves industries like airlines, automotive, and finance. Recently acquired by NiCE.
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Sep 2025
Jun 2024
Feb 2022
Jun 2021
Nov 2019
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