Cognigy

Acquired

Generative & conversational AI powered customer service agents

Düsseldorf, Germany · Founded 2016 · $164.9M raised

Headquarters
Düsseldorf
Employees
201–500
Founded
2016
Business Model
B2B
Total Funding
$164.9M
Last Round
$100.0M Series AJun 2024
Rounds
5
Acquired by
NiceSep 2025

About

Cognigy is a global leader in conversational AI, powering enterprise AI agents for customer service automation across voice, chat, and messaging. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Conversational AI, it serves industries like airlines, automotive, and finance. Recently acquired by NiCE.

Summary

Cognigy is an Artificial Intelligence company based in Düsseldorf, Germany, founded in 2016. It has raised $164.9M in total across 5 rounds, most recently a $100.0M Series A round in Jun 2024. Investors include DN Capital, Insight Partners and Nordic Makers.

Tech & App Stack

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Funding History

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AcquisitionSep 2025
$955.0M

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Series A through Acquisition — per-round amounts, valuations, and who invested in each round.

Investors

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