- Headquarters
- Maryland
- Founded
- 1998
- Business Model
- B2B
- Website
- broadsoft.com
- Total Funding
- $37.5M
- Last Round
- $32.5M Series CSep 2002
- Rounds
- 2
- Acquisition Date
- Feb 2018
About
BroadSoft provides cloud-based unified communications and contact center software for businesses and service providers. Its portfolio includes BroadWorks, BroadCloud, UC-One, and the Customer Journey Platform, which uses predictive analytics to route customer interactions across voice, chat, email, and social channels. The CC-One analytics software collects interaction records from disparate contact center systems and applies data science to improve first-call resolution, sales conversions, and customer retention. BroadSoft is now part of Cisco.
Summary
Broadsoft is a Cloud company based in Maryland, United States, founded in 1998. It has raised $37.5M in total across 2 rounds, most recently a $32.5M Series C round in Sep 2002. Investors include Cisco Systems, Columbia Capital and RRE Ventures.
Tech & App Stack
2 technologies & apps tracked
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Funding History
Feb 2018
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Series A through Acquisition — per-round amounts, valuations, and who invested in each round.
Investors
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