Avaya

Avaya is a global leader in enterprise communications, headquartered in Morristown, New Jersey. Founded in 2000 as a spin-off from Lucent Technologies, Avaya provides hybrid cloud contact center (CCaaS), unified communications, and customer experience (CX) solutions to large enterprises worldwide. Its flagship platform, Avaya Infinity, enables organizations to modernize their communications infrastructure while protecting existing investments. Avaya serves some of the world's largest organizations — including ten of the top ten global pharmaceutical companies, top commercial banks, and airlines — helping them transform the contact center into a strategic center for customer connection. With 5,000-10,000 employees globally, Avaya operates as a privately held company after emerging from Chapter 11 bankruptcy proceedings.