Alhena

Alhena provides hallucination-free AI shopping assistants, customer support chatbots, and voice agents that help e-commerce brands grow revenue and delight customers. Agents are grounded in each store's live catalog and data so they can recommend products, resolve support inquiries across web, voice, and social channels, and act on tasks such as returns and order changes. Formerly Gleen, Alhena sells AI support concierge, shopping assistant, agent assist, social commerce, review management, and AI visibility products. The company aims to transform customer success by turning customer experience into attributed revenue while cutting support costs.